Terms and Conditions

Last updated: June 2025

Please read these Terms and Conditions carefully before using https://thewardrobeshillong.com/ (the "Site") operated by The Wardrobe Shillong ("we", "us", "our").

By accessing or placing an order on our Site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Site.

1. General

The Wardrobe Shillong is an online fashion boutique based in Shillong, Meghalaya, India. We offer curated premium clothing and accessories for sale through our website. These Terms apply to all visitors, users, and customers of the Site.

2. Eligibility

By using our Site, you confirm that you are at least 18 years of age, or using the Site under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information when placing an order.

3. Products and Pricing

  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify product prices at any time without prior notice.
  • Product images are for representation purposes only. Actual colours may vary slightly due to screen settings.

4. Orders and Payment

  • By placing an order, you make an offer to purchase the selected product(s) at the listed price.
  • We reserve the right to accept or reject any order at our discretion.
  • Payment must be made in full at the time of placing the order.
  • We accept payments via UPI, credit/debit cards, net banking, and other online methods through our payment partner Razorpay.
  • Order confirmation will be sent to your registered email address.

5. Shipping

Orders are shipped via Delhivery or Shiprocket. Please refer to our Shipping Policy for full details on delivery timelines and charges.

6. Returns and Refunds

Returns and refunds are subject to our Cancellation and Refund Policy. We only accept returns for items that are damaged, defective, or incorrectly delivered. Requests must be raised within 7 days of delivery.

7. Intellectual Property

All content on this Site — including logos, images, product descriptions, graphics, and text — is the exclusive property of The Wardrobe Shillong and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, The Wardrobe Shillong shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of, or inability to use, our Site or products.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Shillong, Meghalaya.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

11. Contact

The Wardrobe Shillong
Email: thewardrobeshillong@gmail.com
Phone: +91 9310153660
Police Bazar, Shillong, Meghalaya 793001